Category: Marketing Automation

How Much Should You Be Paying for Marketing Automation?

Marketing Automation - How much should you be paying

Marketing automation is becoming the future of marketing. Right now, about 75 percent of businesses use some form of automation in their marketing efforts, and that number is likely to grow.

Using automation to save time on routine tasks makes it possible to improve the productivity, efficiency, and transparency of your marketing efforts. But how much of your budget should you devote?

To help you decide, we have put together this guide. Read on to learn more about what your marketing automation budget should look like.

Consider current averages

A good place to start when deciding how much to pay for marketing automation is to see what other businesses are putting toward their own automations.

This number has grown steadily over the past several years. In 2014, most businesses spent only 3%-5% of their marketing budgets on automation. Today, however, you may want to spend more, since marketing automation has become more widespread, and there are more automation tools available.

While it may seem counterintuitive, smaller businesses often spend more of their budgets on automation, since their budgets, and their manpower resources, are smaller.

Individualize your automation budget to your needs

Averages are useful, but your business needs should ultimately determine exactly how much of your budget you spend on marketing automation.

One of the first steps to take when setting your marketing automation budget is to determine what your sales and marketing goals are. Once you know your goals, you can choose the automation tools that will help you reach them.

For example, say you want to increase your sales by 10 customers a month. You know that 4 percent of your qualified leads turn into sales. That means you need 250 more qualified leads per month.

From there you can decide whether you need to automate your emails, create drip campaigns to reach cold leads, embrace a new marketing channel, create new follow-up workflows for interested website visitors, or embrace other automation strategies in order to capture more leads every month.

Focusing on automation that helps you reach your business goals gives you the ability to choose the tools you need and set a realistic marketing automation budget.

Consider all potential marketing automation expenses

Many marketing automation solutions come with additional fees. These fees can include expenses for any of the following:

  • Onboarding and training of your staff
  • Integrations and add-ons
  • 24/7 or specialty support
  • Consulting services
  • Monthly fees in addition to the startup fees
  • Additional contacts (The more contacts you have, the more you pay)

You will also need to consider the type of marketing automation you choose. For example, third-party marketing automations, such as Hubspot, tend to be more expensive, as are agencies that provide marketing automations.

With a full picture of how much your chosen automations will cost, you can begin to put together a realistic budget for your business.

Consider marketing automation an investment, not an expense

The right automations won’t just save you time and money. They will generate revenue in the form of an improved ROI for your business.

Consider, for example, the impact of automated workflows that target cold leads. If those workflows generate even one or two new customers, they could bring in more income for your business than you pay out per month for your automation tools.

While the costs of automation tools are important, the financial and time-saving rewards of these tools more than make up for the money you pay–Plan not just to spend money on these tools but to earn money, time, customer loyalty, and employee morale as well.

πŸ’‘Β Takeaways

GoCRM can help you access affordable and robust marketing automation tools while setting a realistic and achievable marketing automation budget. As part of a comprehensive and customizable CRM, GoCRM also allows you to accurately evaluate the impact of your automations, maximize your ROI, and nurture leads throughout the entire sales funnel.

Let us show you how our tools can help you work smarter, no harder, and improve your bottom line, all without breaking the bank.

Top 10 Tips to Choosing a Marketing Automation Platform

Choosing a marketing automation platform

Investing in marketing automation is one of the most effective steps you can take to increase your productivity and your ROI while saving your marketing and sales teams time.

The right software can give your teams tools to automate key lead engagement, nurturing, and conversion tasks to increase conversions.

Do not just settle for the first platform you come across, though. Use these 10 tips to identify the one that will work best for your business.

1. Don’t sacrifice features or usability

Never make compromises with your marketing automation platform. You can have robust features AND an intuitive user interface.

The right user interface can take the many features of a powerful software and translate them into easy-to-use navigations that simplify staff onboarding and day-to-day use.

With the right features for your business and a seamless user interface, you will enjoy:

  1. Improved team buy-in on the technology, and
  2. Improved marketing and sales activities, as you embrace all of the advantages that automation has to offer your business.

For the best combination of features and usability, consider GoCRM. Our solution is designed for simplicity of use, with drag-and-drop features and a centralized dashboard that you can begin using right away.

At the same time, we offer hundreds of customizable features to ensure that you enjoy automations tailored to your business needs. Form AND functionality: You can have it all, so never settle for less.

2. Choose a platform that has all the features you need…and none that you don’t

Your business has unique sales and marketing needs. Chances are, a one-size-fits-all automation software will leave you with some features you cannot use and without others you wish you had.

Do not settle for a cookie cutter solution that may or may not have what you need. Choose a marketing automation platform that provides customizable features you can tailor to your business.

For example, GoCRM allows you to craft automated workflows that follow your best practices and target your preferred audiences.

Plus, choose from our array of features to build the automations that fit your business with every functionality you need, and none that you do not need.

3. Integrate marketing automation with your CRM

Marketing automation and CRM integrationImprove the power of your marketing automation, and get real insights into its effectiveness, by choosing a platform that integrates with your CRM.

By integrating your automated processes with your CRM, you allow your sales and marketing teams to collaborate in meaningful and effective ways.

Imagine the possibilities if marketing and sales could do the following:

  • Tailor marketing campaigns based on the performance of previous campaigns.
  • Visualize every lead’s entire journey.
  • Pinpoint lead origins
  • Automatically nurture leads along the sales funnel
  • Assign an accurate ROI to each marketing effort.
  • Qualify leads for appropriate follow-up
  • Align marketing campaigns across channels for cohesive messaging
  • And more

With GoCRM, you can easily integrate all of your automations with your sales and marketing team’s communications and campaigns. The result is a cohesive approach that builds collaboration and effectiveness throughout your organization.

4. Go beyond marketing automation with integrations

Marketing automation on its own can be powerful. Combined with a CRM, it can be life changing. An automation solution, however, becomes an irreplaceable part of your organization when it integrates with the tools you already use.

GoCRM integrates with hundreds of apps so we can deliver seamless automations, tracking, analytics, and data importation no matter where you interact with your leads. Comprehensive integrations make customizing your automations simple and easy.

5. Focus on scalability

Since effective automation will make it possible to earn and nurture more leads, growth is the natural result of a successful platform.

The technology you choose should be flexible enough to meet your needs even as your business grows.

Choosing a software solution that can grow with you makes it easier to incorporate the changes you need as you grow.

Look for automated marketing programs, like GoCRM, that can add features and capacity as needed, that do not lock you into a certain package for the long-term, and that do not require you to move to a different system when your business reaches a certain size.

6. Think ahead when choosing your automation technology

Related to scalability is the need to think about your future marketing requirements and to choose an automation technology solution that fits those needs.

Choosing future capability does not mean choosing every possible feature. It does, however, mean anticipating changes in your marketing and your business over the next 3-5 years and building features into your system that will serve those needs.

With GoCRM’s wide array of customizable features, you can create a tailored platform that simplifies your present and future marketing campaigns.

7. Use your automation platform to reach your business goals

As you consider your future automation needs, you should also use the software you choose to meet the goals you have for your business.

For example, you can use automatizations to achieve any of these goals (and more):

  • Increase your teams’ productivity.
  • Improve your overall ROI.
  • Earn more leads.
  • Better track and nurture leads.
  • Acquire more customers

Automations, particularly a robust, CRM-integrated solution like that offered by GoCRM, makes it easier to reach these goals while spending less time and money on pursuing them.

8. Prioritize customer support

You know how important customer support and service is for keeping your own customers happy. Do not settle for less than stellar customer support from the automated marketing tool that you choose.

The best programs provide comprehensive customer support that makes it easier to handle issues such as onboarding your teams, answering questions, setting up features and tools, solving technical problems, and more.

Look for an automation software that provides the following features as part of their customer support:

  • Multi-channel customer support options
  • Rapid responses to inquiries
  • Knowledge-base resources for self-help
  • Flexible support hours

9. Choose an automation solution that offers training

Sometimes is best not to try to figure out how to use your marketing automation software yourself. Instead, choose an automation technology that provides in-depth training. For example, GoCRM will assist with the onboarding of your sales and marketing teams to ensure that you understand how to use the tools at your disposal.

In addition, you can access a library of resources that you can consult at any time. These resources can answer commonly asked questions, provide insights, and offer a constant source of education to help you make the most of your platform.

10. Make sure you can track your automations

Automated marketingΒ only works if you can see its effect on your leads and your ROI. That is why the automation solution you choose should automatically track the impacts of those automations. In particular, look for a software that can deliver the following metrics:

  • Lead origination
  • A/B testing
  • Lead activity and history
  • ROI for each marketing campaign
  • And more

πŸ’‘Β Takeaways

Choosing the right marketing automation platform allows your business to thrive. If you need a software solution that integrates with a CRM, delivers endless features and integrations, and allows you to customize your automations to your needs, then choose GoCRM. Schedule a free demo today to learn more!

How to Create a Marketing Automation Campaign that Works

How-to-Create-a-Well-Performing-Marketing-Automation-Campaign

Marketing automation has the potential to boost your profits and fine-tune your marketing strategies–All while saving you time.

Understanding and realizing the benefits of a marketing automation campaign, however, are often two different things. How can you take the tools that allow you to automate important marketing tasks and use them to work smarter, not harder, for your business?

We have created this guide to help you transform your company’s marketing efforts into profitable and effective campaigns by using the right automation tools in the right way.

When is the right time to invest in marketing automation?

Not every company needs to invest in marketing automation right away, but automation tools and strategies can benefit many businesses thanks to their scalability and responsiveness.

The key to knowing when to choose investment in marketing automation is to understand when your ROI can benefit from these tools. If your business is in a position to capture and convert more leads through automation, then the investment required to fine-tune the automation to your particular business needs can be a smart, and profitable, choice.

Choose automation if your business fulfills any of the following criteria:

Abundant and Diverse Leads

Marketing automation works best when a company is already enjoying an influx of leads from an array of marketing strategies.

In these situations, businesses often need a way to

  1. Track the origin of their leads,
  2. Manage lead follow-up effectively, and
  3. Accomplish repetitive tasks efficiently.

In these cases, better lead management through marketing automation helps by taking over certain tasks to get more done in less time.

A Struggling Sales Team

If your sales team is beginning to struggle with the lead nurturing process, or if you notice leads falling through the cracks, it may be time for marketing automation.

The right automation tools capture and nurture leads through lead assignment, drip campaigns, or automated workflows.

The result is that your sales team focuses on the highest-value leads without losing track of the other leads who come into the sales funnel. And, with marketing automation assisting with lead nurturing, your sales team will find it easier to bring leads all the way to conversion.

Multi-Channel Marketing Approach

Multiple marketing channelsΒ add complexity to your campaigns. You may need marketing automation to help you manage, track, and accomplish successful marketing throughout each of these channels.

Analytics Gaps

Marketing automation assists businesses who need to know the:

  • Sources (and channels) of leads
  • Relative success of specific marketing campaigns
  • Messages that best speak to the target audiences, and more.

Marketing automation utilizes tools (such as dynamic number insertion) to accomplish these tasks and provide real-time data that guides ROI-boosting efforts.

Consumer-Focused Marketing Needs

Marketing automation is particularly useful for businesses that want to provide an interactive experience for consumers. Automated marketing that personalizes communications and engages with leads saves time without sacrificing the sense consumers have that your business cares about THEM.

Steps to Creating a Marketing Automation Campaign

If you feel that your business is ready to benefit from automated marketing, here are 5 concrete steps you can take to create campaigns that work.

1. Prioritize based on highest needs

You do not need to build automation into every part of your revenue cycle at once. Instead, examine your process to see where you need to improve the most: Lead generation? Lead nurturing? Sales and marketing alignment?

Once you identify your areas of greatest need, you then begin crafting automated campaigns that meet those needs first.

You can always expand your automation over time to encompass more of your marketing and sales work, but targeting your highest-need areas first allows you to see the greatest improvements in performance and ROI right away.

2. Define your goals

2.1 Be specific when defining your marketing automation goals.

In order to make the most of your investment in marketing automation software, you need to create specific, actionable goals for your marketing automation campaigns.

For example, say you identified lead nurturing as your area of greatest need. What do you hope to achieve by adding automation to your lead nurturing process? Re-engaging cold leads? Capturing more leads through retargeting campaigns? Educating leads on your products and services?

Once you know what you want to accomplish, you use marketing automation to implement specific steps to reach those goals.

2.2 Set up marketing automation workflows.

Once you have specific goals in mind, you create automated workflows that help you integrate individual marketing activities with those goals.

These workflows use if-then logic to turn individual tasks into a part of your overall marketing plan.

For example, say you want to re-engage cold leads to boost your lead nurturing process. You create a workflow that anticipates every potential response from these cold leads:

  1. IfΒ a lead has not responded in 30 days,Β thenΒ they receive an SMS message.
  2. IfΒ a lead does not respond to the SMS message within 48 hours,Β thenΒ they receive an email with a link to additional information about the products they were interested in.
  3. IfΒ a lead does respond to the email,Β thenΒ they receive a personal phone call from a member of the sales team.
  4. IfΒ the lead does not respond to the email within 1 week,Β thenΒ they receive a follow up SMS.

As you can see, these workflows use specific actions (e.g. sending an email with a link) to accomplish your specific goals (To re-engage cold leads and improve the lead nurturing process).

In addition, the workflow lets you see the big picture, so you see how specific actions affect costs, revenue, and ultimately, ROI. These are insights that include but go beyond simple metrics like how many people visited your website.

2.3 Adjust your goals as needed.

One of the benefits of marketing automation is the ability to use small pieces of information collected at each touchpoint to adjust your goals for each workflow.

For example, when you get more precise and give them a deadline, your goals will look like this:

Objective Strategy Goal
Bring in more sales-qualified leads Expanding subscription forms and content gating helps you acquire more data. But the workflow, on the other hand, will show you how to balance the amount and quality of leads by increasing or decreasing the amount of required form fields. Bring in 500 more sales-qualified leads in 2021
Increase sales You experiment with different email subject lines, landing page layouts, and copy to see how they affect conversion rates. However, you’ll eventually want to be able to drive visitors to your site and track sales. Increase sales by 10% on a monthly basis
Improve customer retention Keep track of engagement to discover if the content you’re providing is of interest to your target audience. Create long-term relationships with your customers by interacting with them. Increase customer retention by 15% next year

3. Earn quick marketing wins

Developing a sophisticated marketing automation campaign that addresses every stage of the sales funnel will not happen right away. You need time to learn about and integrate all of the features of your marketing automation software.

Fortunately, you begin to see improvements in your marketing and sales efforts right away by using automation to target some basic tasks.Β  These tasks deliver quick wins for your business while you build up a more extensive marketing automation strategy.

  • Automate SMS/email/phone call sequencesΒ 

This is a great way to introduce the value or added-value of your latest product or service offering.

  • Set up analytics for new targeted landing pages.

Conduct automated A/B testing to see which designs and messages work best.

  • Set up trigger emails based on specific consumer actions.Β 

E.g. Abandoned carts, online form submissions, appointment reminders, and more.

  • Automate lead assignment and task reminders.

Ensure that your sales and marketing teams connect with every lead by assigning each lead to specific team members and by implementing reminders for tasks such as meetings and phone calls.

  • Set up a welcome email sequence for new subscribers.

Use these emails to connect new subscribers with useful resources and earn ongoing engagement.

In addition, you create resources to target consumers at every stage of the sales funnel.

  • Hold a webinar discussing how to handle a common problem.
  • Develop a case study to showcase how your business overcame a problem for a consumer.
  • Write a blog post about a new product or service you are offering.

These resources become tools that you integrate into your automated marketing to quickly improve the engagement and conversions you earn from your campaigns.

4. Automate existing workflows

Chances are your marketing and sales teams already utilize workflows to accomplish tasks like nurturing leads, following up after appointments, reaching out to cold leads, onboarding new customers, and more.

You easily integrate marketing automation into your business by automating these workflows.

Start by creating a list of the routine marketing activities that your business already engages in. Then, turn these activities into automated activities that save you time and help your teams focus on exercising creativity and taking care of more urgent tasks.

Ideas could include the following:

  • Sending reminder emails to consumers who have appointments
  • Sending welcome emails to new subscribers or customers
  • Engaging cold leads
  • Following up with leads who request information on particular topics or products

5. Segment your lead database

Your lead database is a valuable source of information that you use to create automated marketing campaigns.

One of the first steps to take when creating automated marketing campaigns is to segment this list based on the demographics that work for your business. Suggestions include any of the following:

  • Lead source
  • Profile information
  • Place in the sales funnel
  • Latest activity
  • Areas of interest
  • And more

Once you segment your lead database you use these segments in your marketing campaigns.

For example, you may choose to create an automated workflow that targets leads who have abandoned carts, visited a particular landing page, live in a particular geographic area, or have failed to respond to your organization within a certain period of time.

With segmented databases, automation becomes simpler and faster to implement.

πŸ’‘Β Takeaways

Marketing automation can be quite complex and advanced, but you do not have to start there. Instead, begin with simple workflows that address tasks your teams already need to accomplish.

For example, use automated workflows for the following simple but repetitive tasks:

  • Following up on form submissions with an email
  • Sending content on a related topic to someone who visited a landing page
  • Reminding leads about scheduled appointments
  • Welcoming new customers to your organization

Simple automated workflows are fast and easy to implement, quickly free up time for your sales and marketing teams, and accomplish your goal of getting quick wins from your automation.

Creating a well-performing marketing automation campaign does not have to be time-consuming or confusing. Prioritize your needs. Define your goals. Focus on quick marketing wins. Segment your lead database, and develop simple, automated workflows.

If you need a marketing automation software that helps, consider using GoCRM. We help you improve your ROI and capture more leads without adding tasks to your teams’ already busy schedules. Contact us today for a free demo and to learn more.

What is Direct Marketing Automation and How Does it Work?

What is Direct Marketing Automation

Direct marketing is an effective way to boost sales and convert leads by allowing businesses to create targeted marketing efforts that get results.

Along with direct marketing, however, comes repetitive, often time-consuming, work that can drain the resources of small businesses.

That is where marketing automation for direct response can help-Automating many of these tasks can save time and effort while boosting results.

What is direct response marketing?

Direct response marketing is any type of marketing that targets a specific audience and invites an immediate response. Its goal is to quickly generate leads and conversions.

The world of direct marketing is a large one, consisting of strategies such as the following:

  • Direct mailings
  • Emails
  • Landing pages
  • Targeted display ads
  • Sales calls
  • Print advertising
  • Social media advertising
  • And more

As long as the marketing is directed at a particular individual or group of people, with the intent of getting them to take a particular action, the effort qualifies as direct marketing.

What is the difference between direct and indirect marketing?

Direct marketing is a straightforward approach that addresses the consumer directly with requests for conversion.

Indirect marketing is a set of more subtle strategies designed to build trust and brand awareness among potential consumers.

Indirect marketing strategies can include the following:

  • Search engine optimization (SEO)
  • News articles
  • Community partnerships and sponsorships
  • Online reviews
  • Referrals
  • Social media posts
  • Blog posts
  • And more

Additionally, there are a number of significant differences between direct and indirect marketing measuring techniques:

Measurement Direct Marketing Indirect Marketing
Timeline Direct marketing is designed to garner an immediate reaction from consumers. Indirect marketing is a long-term approach that seeks to build a brand’s reputation over time.
Goal The purpose of direct marketing is to earn leads and conversions quickly. The purpose of indirect marketing is to build relationships with potential consumers.
Approach Direct marketing targets audiences based on factors like age, location, income, interests, pain points, and more. Indirect marketing makes information about a business available to anyone who wishes to read a blog post, follow a social media account, etc.
Cost Direct marketing tends to be more expensive than indirect marketing. Many indirect marketing channels, such as content creation or SEO, are low cost (You pay only for the time and expertise used to implement these strategies).

Elements of Successful Direct Response Marketing

Not every direct marketing approach is created equal. Truly successful direct marketing contains certain elements that make it a powerful tool for your business.

🌑️ Measurable

If your business enjoyed a record number of conversions in one month, would you be able to tell which marketing effort drove the influx? Can you tell which of two flyers is more appealing to your target audiences? How do you determine which social media ad to run again and which to retire? These questions can only be answered if you can measure the results of your direct marketing campaigns.

🎯 Targeted

One of the essential elements of direct marketing is targeting–Every direct marketing campaign needs to reach a specific audience (e.g. Visitors who did not purchase from your website, individuals in your community who meet certain criteria, etc.)

πŸͺ‘Β Personalized

Direct marketing addresses the consumer in a straightforward manner. As such, the most successful campaigns personalize their message to the consumer.

Personalization often works best if you can use the consumer’s name, particularly if you are sending an email or making a phone call.

However, you can also personalize your direct marketing for efforts such as print advertising or display ads by creating messaging and graphics that appeal to the particular audiences you hope to reach.

πŸ‘Œ Specific

Every direct marketing campaign needs to make a specific offer (e.g. 20% off bouquets for Mother’s Day, free consultations this weekend) to the target audience because the goal is to elicit action from the consumer.

As a result, every direct marketing campaign should include a clear call to action that encourages the individual to take advantage of the offer.

Consider using your direct marketing to create calls to actions such as the following:

  • Sign up now
  • Buy now
  • Save today
  • Learn more
  • Call now
  • Order online
  • Book now
  • Join our club
  • Start shopping
  • And more

How to Automate Direct Marketing

There is one other element to truly successful direct marketing: Automation. Marketing automation that encourages a direct response can save you time and effort while giving you full control over your campaign.

A robust CRM like GoCRM can give you the automation tools you need. Here is a look at some of the most useful features:

βœ”οΈ Automate your analytics.

Get full visibility for your direct marketing campaigns and save your team hours of time with automated, and detailed, analytics.

With GoCRM, you can track a marketing campaign’s impact throughout the entire sales funnel.

All of this information comes to you automatically through real-time analytics that are available whenever you need them. Making smart marketing decisions is easier, and less time-intensive, than ever with the right analytics tools.

βœ”οΈ Create automated drip campaigns.

Gain full control over your direct response marketing campaign and save time with automated workflows.

Use these workflows to implement direct marketing drip campaigns that trigger automatically based upon the parameters you set. Use emails, SMS messages, and even sales calls to create a campaign designed to elicit a direct response from your target audiences.

Target your desired audiences with carefully crafted messages that you only have to create once. GoCRM will send out these messages on the timeline you choose, to the people you choose, and send notifications to the right team members so they can make the phone calls you need.

GoCRM will even personalize the messages for you, making it easier than ever to connect with your target audiences.

βœ”οΈ Build email campaigns.

Build and implement powerful email marketing campaigns using GoCRM’s automated processes.

You control the message with the right email, and you control the audience with the parameters you desire.

GoCRM does the rest, sending out the emails to your desired list, tracking responses, and even following up with automated workflows to begin the lead nurturing process.

You can even create emails that are triggered by specific consumer actions (e.g. Submitting an email sign up form, turning in a contact form, or viewing a certain product on your website).

No more worrying about reaching every potential lead with your emails or spending hours crafting messages. Just fast, simple, and effective email campaigns directed at the people you want to reach.

βœ”οΈ Automate personalization.

Personalize your direct marketing efforts and improve your chances for success with automation that saves you time and effort.

  • Adding recipients’ names based on the information in GoCRM’s central database
  • Sending messages from a team member’s personal account
  • Allowing recipients to respond directly to the appropriate team member
  • Sending marketing materials to recipients based upon pre-determined parameters

βœ”οΈ Create automated task notifications

Your marketing team may need encouragement to remember to complete tasks such as making sales calls or sending out direct mail pieces.

GoCRM can ensure that these tasks do not fall through the cracks by creating automated task notifications.

For example, GoCRM can schedule sales meetings or phone calls in the appropriate team member’s calendar and send reminders to the team member’s phone number or email when necessary.

As a result, GoCRM makes it easier to stay on top of these tasks with automation that provides essential reminders on time, every time.

Direct Response Marketing Examples

Want to get a clearer idea of how GoCRM can help you automate your direct response marketing? Consider these three examples:

1. Email Campaigns

Promote your most recent sales, offer special discounts, request sign ups, or encourage other actions through automated email campaigns.

You create the offers and messaging. You choose the audiences you want to reach. GoCRM can do the rest, helping you target, send out, and track the performance of these emails for total visibility and control over your campaigns.

Newsletter email marketing campaign example

2. Drip Campaigns

Use drip campaigns to capture leads, focus attention, and drive action through a series of phone calls, emails, and SMS messages.

Use automated drip campaigns through GoCRM to accomplish a variety of direct marketing tasks throughout the sales funnel:

  • Re-engage cold leads
  • Onboard new customers
  • Promote new products or deals
  • Advance leads through the sales funnel
  • Earn leads
  • And more

Drip campaign example

3. Referral Campaigns

Get happy customers talking about your business through automated referral campaigns that create incentives for consumers to refer friends and family to your business.

You create the incentive and the message. GoCRM can send those messages (through email, SMS, or even phone calls) on your behalf.

Schedule your referral requests to send after a client completes a transaction, provides positive feedback about an experience, or schedules another job with you.

The possibilities are endless, and the potential to earn new leads through your current customers is too good to pass up.

If you want to make the most out of your direct response marketing efforts, tryΒ GoCRM. Our CRM platform is designed to automate many direct marketing tasks so you can accomplish more with the less time and effort.

Work smarter, not harder, and watch your marketing efforts soar with the total control and visibility you can enjoy with direct response marketing automation. Schedule a free demo today to see exactly how we can help you!

7 Deadly Sins In B2B Marketing Automation

Deadly-Sins-B2B-Marketing-Automation

Almost every marketing activity involves a data journey where the customer contact or lead is taken through various marketing funnel stages to reach the desired goal. Process automation takes care of all these processes with the help of marketing automation software (such as GoCRM) and sets up the related instructions and workflow steps.

What is B2B Marketing Automation?

B2B marketing automation is the process of using relevant software technologies (think of CRMs) to automate, streamline and track B2B marketing operations and workflows. A marketing automation CRM streamlines all kinds of business-to-business marketing operations across multiple channels like email, direct messaging, phone calls, landing pages, online/offline ads, billboards & signage, and more. Data at each stage is automatically recorded, thus better tracking and measuring the campaign’s effectiveness.

Automation saves time and helps marketing professionals derive more insightful analysis from their data and find ways to optimize their marketing campaigns. However, all is not well with B2B marketing automation.

Why B2B Fears Marketing Automation?

As is the case with any new technology, automation, too, can bring in a disruption to how marketing campaigns are carried out traditionally. The resistance to change can come from two main underlying reasons:

1) Lack Of Technology Expertise

While B2B marketing automation does involve the use of new software and technologies with a learning curve, it is still built on top of conventional marketing expertise and knowledge. Understanding that automation is only a tool, albeit a more powerful one compared to your traditional manual efforts, could help you be more welcoming of it.

2) Difficulty Quantifying Costs

Many small to medium-sized businesses could be reluctant to adopt B2B marketing automation considering the investment costs and training costs that go into adopting advanced marketing software. But in reality, these are reasonable investments as marketing automation stands to save you a lot of time and costs otherwise spent on many of the manual grunt work involved with marketing.

Your team would now be free to work on the more pressing matters and be able to strategize your marketing efforts quickly. A report byΒ Salesforce says that companies that adopt marketing automation have had a 53% higher conversion rate leading to better lead management.

How To Use B2B Automation To Align Sales & Marketing

B2B marketing automation lets you streamline your marketing activities across all your major marketing channels like email, SMS, direct mailing, and phone calls.

By integrating with a unified data platform provided by your CRM, you can easily set up workflows that let you split or overlap each channel and accurately track the progress of your marketing campaigns. You can maintain consistent messaging, tone, and information across all your channels. CRM also lets you personalize these messages, thus helping you to reach out to your customers better and have better conversion rates.

7 Deadly Sins in Marketing Automation for B2B

Having emphasized the importance of employing B2B automation, it is our duty to also make you aware of the possible pitfalls and wrong routes you might take with automation. Here are the 7 deadly sins you must avoid to achieve the best out of your marketing automation implementations.

Sin #1 – Not Having A Strategy

Jumping into marketing without a strategy is more or less the same as skydiving with a faulty parachute. Do not have vague or all-encompassing strategies that have little to offer anything in terms of proper directives. You need to have a well-defined strategy with precise goals supported by real data.

Create proper plans for all your marketing campaigns, establish the metrics and benchmarks to measure your progress, and keep optimizing your strategies.

Sin #2 –Β No Alignment Between Marketing And Sales

Many organizations either fail to demarcate marketing and sales activities or lack proper cooperation between the two departments. Both situations can be hurting your business.

Encourage cooperation between the marketing and sales team to implement and make use of marketing automation effectively. Make a note of any cultural differences and communication gaps and try to bring in a healthy collaborative environment.

Sin #3 – No Content

The value of content for content marketing is indispensable. Without content, you have no way to communicate with your customers, no matter how good a strategy or plan you employ. Keep generating quality content that will support your marketing efforts.

Sin #4 – No Personalization

Email marketing is considered to be so far the most effective way to reach out to your target audience and connect with them personally. But simply sending loads of emails with no relevance and personal message will do little to boost your sales. Craft personalized messages in your email marketing campaigns and reach click-through-rate nirvana.

Sin #5 – Not Having An Omnichannel Marketing Presence

One other mistake that is most often made by businesses is that they fail to enhance their cross-channel marketing operations. By not streamlining the marketing efforts across multiple channels like email, phone calls, and direct mail, you stand to lose a huge potential for better sales. You need to use advanced marketing attribution to get a 360-degree view of data and workflow management.

Sin #6 – Not Using Workflows

Workflows based upon the buyer’s journey allow you to engage your buyer personas and address their concerns at each point of the buyer’s journey. In most cases, your workflows should derive from your marketing strategy. Hence, it is crucial that you use workflows to enhance your B2B marketing automation efforts.

Sin #7 – Not Focusing On The Right Metrics

You need to go beyond the default figures like open rate, click-through rate, conversion rates, and more to be able to assess your marketing efforts accurately. Look into all necessary and applicable key figures like marketing expenses, customer experience scores, and more to understand the effectiveness of your marketing operations.

πŸ’‘ Takeaways

As is evident, marketing automation is the ultimate recipe to success that your business might need. However, it is essential to steer clear of all the mistakes that most companies end up making. Finally, using a marketing automation platform such as GoCRM allows you to track all your marketing activities, from lead to closing. Don’t let your leads fall through the cracks! Contact us today and request a free demo.

What Is Marketing Automation And What Can It Do For Your Business?

Marketing automation 101

You may have heard about the power of marketing automation, but still wonder: What exactly does marketing automation do? And how can it save you time and money?

Automating many of your repetitive marketing tasks is one of the easiest and most effective ways you have of improving your productivity. Here is a look at what marketing automation is and what it can do for you.

What is Marketing Automation?

Marketing automation uses software to automate many of the repetitive tasks your sales and marketing teams currently complete manually.

From drafting emails to sending appointment reminders, these tasks eat up time that your teams could be spending nurturing high-value leads or pursuing new clients.

The possibilities of marketing automation are almost endless. With a strong platform like GoCRM, you can take automation beyond basic tasks like scheduling appointments and make automation part of the process of capturing and nurturing leads.

What Marketing Tasks Can Be Automated?

Marketing automation can streamline almost every stage of the sales funnel, from capturing leads’ attention to helping nurture them toward conversion.

Here are some of the biggest tasks you can automate with the set of tools provided by a robust platform such as GoCRM.

Emails

Chances are, your sales and marketing teams write many emails every day that the GoCRM system could deliver on your behalf.

Simply create the email template you wish to send, tell the system what parameters to use when choosing who should receive the email, and activate. GoCRM will automatically send the email for you, from the email account of the correct team member.

Use automated emails for tasks such as the following:

  • Confirmation emails (e.g. Appointments, form submissions, etc.)
  • Marketing emails (e.g. Alerts, resources, and promotions to your email list)
  • Reminder emails (e.g. Upcoming appointments, account reviews)
  • Delivery emails (e.g. Send out paperwork, onboard new clients)
  • Request emails (e.g. Ask for a review)

Lead Engagement and Nurturing

Marketing automation can also streamline the process of engaging and nurturing leads through customized workflows.

In GoCRM, you build each workflow using your business’ best practices and target audiences to reach and nurture potential customers.

Each workflow consists of a series of emails, SMS messages, and phone calls written by you and sent according to the timeline you set, from the personal account of the assigned team member.

All you do is build the workflow, write the emails and SMS messages once, and activate the workflow. GoCRM then works to engage and nurture leads until they respond to one of the messages.

At that point, your sales team can take over the process, providing a seamless transition to a personal connection that makes it easier for your team to close the deal.

Use automated workflows to accomplish tasks such as the following:

  • Engage cold leads.
  • Nurture leads earned through ads or form submissions.
  • Alert leads to new promotions, discounts, and information to get them interested in your business
  • Onboard new clients
  • Retarget previous website visitors
  • Engage previous customers
  • And more

Using automated workflows allows GoCRM to nurture leads until they move further down the sales funnel, giving your team the time they need to focus on the most promising and highest-value leads.

Lead Assignment and Qualification

Assigning leads and determining the value and intent of each lead can take hours of your sales and marketing team’s valuable time, while receiving poor quality leads from your marketing team can create tension between your sales and marketing departments.

Automated lead qualification, such as that provided by GoCRM, can eliminate hours of labor and keep the pipeline full of high-value leads.

All you need to do is to set automated lead assignment. Set lead assignment by lead value, geographic area, position in the sales funnel, or simply use a round-robin style of assignment.

You can also set the parameters for qualifying a lead. For example, a lead that does not respond within 30 days may qualify as a cold lead, while a lead that fills out an online request form about a particular product may qualify for immediate follow up from a sales rep.

With GoCRM helping to assign, qualify and sort leads, your teams can focus on tending to the most important leads without taking time out of their day to evaluate every lead that comes through the pipeline.

Analytics Tracking

Your sales and marketing teams thrive off data that helps them segment audiences, target audiences, evaluate efficacy, optimize productivity and maximize ROI.

Deliver this information into their hands in less time with automated tracking from GoCRM. Our automated system can track and evaluate data in all of these ways:

  • Import data from hundreds of integrations
  • Record phone calls
  • Centralize information in the database
  • Track lead origin and journeys from any source, including phone calls
  • Evaluate the value generated by each marketing campaign
  • Implement dynamic number insertion and call tracking
  • And More

With real-time data available, your sales and marketing teams can more efficiently earn, engage, nurture, and convert leads.

What Are The Benefits Of Automated Marketing?

Marketing automation can take over many time-consuming tasks, and in doing so deliver an array of benefits to your sales and marketing teams. Here are a few of the biggest benefits you will enjoy with automated marketing from GoCRM:

Never miss another lead.

With busy teams and lots of leads, it can be easy to overlook a lead. With GoCRM, however, you never have to miss another lead because the system nurtures the lead for you while you focus on more important tasks.

For example, automated workflows can nurture cold leads, while automated lead assignment ensures that every lead is immediately assigned to a specific team member.

Maximize your ROI.

With every lead promptly captured and properly nurtured, you can expect to win more customers, and that is good for your bottom line.

In addition, automated analytics tracking can help you focus on marketing strategies that are most effective for your target audiences. That means you can spend less money and earn more results. No more money thrown away on marketing campaigns that just do not work.

Personalize the customer experience.

Leads are more likely to become customers if they feel as if your business is invested in them. Automated marketing can help by personalizing the experience for the customer.

For example, personal names at the beginning of emails and texts, a personal connection to a real team member, and communications personalized to their pain points and needs all make the lead feel as if your business understands and respects them.

Personal connections lead to real relationships, and those relationships translate not just into customers but loyal customers who are likely to come back again and again.

Work smarter, not harder.

Marketing automation earns you more results, and leads, without actually making you and your teams work harder.

Instead of spending time nurturing cold leads, for example, you can focus on customers who are willing to buy right now, while GoCRM connects with your cold leads for you. Instead of tracking down information on a lead’s last communication with your business, you simply check the central database for all the relevant information.

With smart work, not harder work, you can take hours off your team’s workweeks while boosting their productivity and your ROI. That makes marketing automation a clearly good choice for your sales and marketing departments.

If you are ready to see what marketing automation can do for your business, contact GoCRM. We would be happy to give you a free demo and start you on the path to more productive, efficient, and profitable marketing and sales.

2021 Guide to Marketing Automation for Real Estate

Marketing automation for real estate

Table of Contents

Introduction
The Case for Real Estate Automation
What is Real Estate Automation?
How Real Estate Businesses Use Automation?
Automations by Channel

Introduction Λ„

In the complex, ever-changing world of real estate, automation provides a way to streamline and maximize key elements of your business.

Marketing automation is quickly replacing more traditional methods of implementing marketing techniques, and it can span both traditional and digital marketing formats, all while saving you time and money.

Marketing automation stats

Consider these facts:

Imagine the growth your business could experience (with less time and effort!) if you were able to close 40-80% more real estate deals every year (or more!), just by implementing real estate automation.

If the possibilities intrigue you, but you need to know more about what marketing automation for real estate is and how you can use it in your business, then this guide is for you.

The Case for Real Estate Automation Λ„

Real estate CRM benefits
Automating certain marketing tasks for your real estate business delivers tangible, measurable benefits. Marketers who have implemented automation report the following benefits:

Improved Lead Generation

About 80 percent of businesses that choose automation report improved lead generation and website monitoring as a result.

Practically, this means that businesses are able to generate more leads when they use a CRM to accomplish tasks that they previously undertook manually.

If you are a real estate business, more leads mean more people interested in buying and selling properties with you.

Higher Conversion Rates

Not only does automation deliver more leads, but it also turns more of these leads into customers. More than half of businesses that choose marketing automation enjoy higher conversion rates.

How much would your real estate business benefit if you could close more deals (up to 40% more) without investing any more of your limited time?

Intelligent Targeting

Automation also enables businesses to adopt a powerful method of tailoring content to specific leads.

Intelligent targeting identifies the specific types of content that will appeal to specific consumers in order to maximize the chances that they will convert.

For example, use automation to deliver listings from a specific zip code to leads who are looking in a certain geographic area, or offer an ebook or leaflet on home buying basics or a specific property listing to first-time home buyers or riders.

The right content at the right time can drive leads, conversions, and growth.

Target Audiences

Creating campaigns that target specific groups of people can help you to generate the leads and conversions your real estate business needs.

Real estate marketing automation can help, with 87 percent of businesses reporting these campaigns as some of the largest drivers of value for their companies.

Send personalized emails to customers within specific geographic areas. Alert higher spenders to more expensive properties, and more, all with automated processes.

Improved ROI

Improved lead generation, higher conversion rates, intelligent targeting, and target audiences all lead to a better bottom line.

In fact, 70 percent of businesses that use automation report that they have met or exceeded their ROI goals.

What is Real Estate Automation? Λ„

crm-for-marketing-graph-1

Marketing automation for real estate clearly works. But what is it? Simply put, automation in marketing is the practice of using specific tools to accomplish marketing tasks for you.

Because automation uses these tools to replace manual tasks, it allows you to market more efficiently. For your busy real estate business, automation can mean closing more property deals without adding more responsibilities to your team’s already full schedules.

Regardless of how you choose to use automation to boost your real estate business, you need more than a basic customer relationship management mindset.

Marketing automation tools and CRMs traditionally fulfill different roles.

Automation allows marketers to more efficiently segment target audiences, implement marketing campaigns, nurture leads, and measure the results.

CRMs, on the other hand, allow your sales force to more efficiently understand, interact with, and convert potential customers by centralizing lead data, streamlining internal tasks, and targeting content for leads.

This does not mean you require two separate tools. You will achieve maximum results if you select a CRM that uses a full-funnel marketing approach, like GoCRM, that can deliver automation across both sales and marketing.

For example, the right customer relationship management platform can deliver automated email drip campaigns to leads after they complete certain actions (usually a marketing task) while simultaneously recording and importing data from the phone calls your sales team has with prospective clients (usually a sales task).

When you can use your CRM to accomplish all of your real estate automation, you can create synergies between marketing and sales that translate into more property deals, more profits, and happier customers.

How Real Estate Businesses Use Automation? Λ„

O2O business model

While it is true that historically marketing automation has been referred to as software that sends information at certain times and dates to potential customers or clients. Many times these have not ceased to be passive marketing and sales activities.

Fortunately for real estate companies looking to get started with automation, 2021 offers more comprehensive possibilities.

Automation can now be used to achieve greater efficiencies in the day-to-day operations of your sales and marketing teams, as well as full integration with core business activities, including information automation as well as business process automation.

Information Automation

Web forms and marketing automation are a match made in heaven for businesses. By fully integrating them you can achieve:

Real-Time Updates

Use your CRM to alert you every time a potential client takes any action (i.e. Inquires about a listing, fills out a contact form, submits paperwork, etc.).

Automated Workflows

Create and implement workflows for everything from email drip campaigns targeting people willing to buy or sell to re-engaging cold leads who have stopped responding to beginning the deal closing process for new clients.

Automated Notifications and Tasks

Keep everyone in the loop with task assignments, reminders, notifications, and calendar events sent out automatically.

App Integrations

Integrate your CRM with real estate apps, your website, and more for automatic data importing and centralized communication.

Business Process Automation

Operation efficiency is easily achieved with automation. For example, you can automate emails, workflows, task assignments, call tracking, and more, or pick and choose the automations that fit your business best.

In addition, you can customize email templates, workflows, communication triggers, and more to fit your target audiences and your specific business processes.

You can even personalize communications and provide a direct link between your automations and specific members of your real estate team. With total customization and personalization, you can boost lead engagement as you nurture leads toward conversion.

Marketing automation exists to make your real estate marketing efforts simpler and less time-consuming. Start now with the automations that will streamline your current efforts, and build from there as your business needs grow.

Automations by Channel Λ„

visualization of CRM softwareWhat follows is a look at the easiest and most effective methods of using automation in your real estate business. They have been organized by channel for easier reference.

πŸ€– Traditional Marketing

Traditional, or offline, marketing is essential for real estate, even in the digital world. Clients usually need to meet you, and view a property, in person before they feel confident enough to make the large investment necessary to purchase real estate.

Automation can make these traditional marketing efforts more effective.

Automate open house lead generation

The mainstay of real estate, the open house, is a lucrative way for real estate agents to capture leads. One estimate is that open houses can add $60,000-$120,000 to an agent’s commission every year.

Taking advantage of the possibilities present in open houses means efficiently and effectively handling the leads you glean from them.

The average number of leads obtained through an open house is just 3. But what if you could use automation not just to capture more leads but to nurture them too?

Start by digitally collecting the emails of everyone who attends your open houses. The right CRM can seamlessly integrate with the system you use to capture this data and import it into your CRM as “new leads” or “new contacts.”

Once these contacts are in your CRM, you can use automation to follow up with them. Automatically complete tasks such as the following:

Consistent, automated follow-up can engage, nurture, and convert leads, all without adding to your busy schedule, making it easy to capture more leads from every open house.

Use custom banners, balloons, and signs to advertise your listings

Signage is essential if you wish to advertise your listings or make your next open house easy to find. Buyers appreciate signage too: Almost half of them use yard signage to glean information about a property.

Take advantage of their curiosity and add your brand name or logo to the yard sign, banner, or balloons. Then consumers will know who to talk to about that property or who to contact about getting more comprehensive real estate assistance.

You can use automation to track the effectiveness of this signage by implementing call tracking. Call tracking uses a technique called dynamic number insertion to track the number of leads that come from a specific marketing effort.

Dynamic number insertion gives every marketing effort a different phone number. For example, your custom banners would have a phone number that does not show up on any other marketing material, but which forwards to your company’s primary phone.

When an individual calls that number, you know that lead came as a result of viewing your custom banners. The right CRM can then follow that lead’s entire journey with your brand to identify which marketing efforts generate not just the most leads but also the most conversions.

This approach can be used to obtain data on a very granular level, from single property listings to whole geographical areas by sales team.

By comparing the performance of each marketing effort, you can identify the highest, and lowest, performers and tweak your efforts accordingly.

Create a high-quality physical mailer

Physical mailers can help you alert members of a community to nearby listings or alert your target audience to your brand’s presence in their real estate market.

High-quality mailers with beautiful designs build trust in your company and attract leads.

Here are a few ideas for creative and impactful mailers:

  • Market analyses of recipients’ area
  • Successful local listings similar to recipients’ homes
  • Holiday mailers
  • Personal introductions of yourself and your agents

When creating and sending these mailers, use automation to track their success. Call tracking via dynamic number insertion can show you how many leads you get from each mailer so you can pinpoint the locations, strategies, and messages that get you the best responses.

Your CRM could also be integrated to send direct response mailers according to your leads behavior, warm score, or any other business metrics.

πŸ€– Website

Website channelYour website is a valuable marketing tool because it provides visitors with a first impression of your business, as well as all the information they need to engage further with your brand.

Integrating marketing automation with your real estate website allows you to fully understand and utilize the power of your website, as well as help you identify areas where your website can improve.

Here is a look at how real estate automation can help you maximize the efficiency and effectiveness of your website:

Lead generation via website forms

Automation can generate leads even when you and your team are off duty, if you link automation to your website.

In particular, you can set up automated workflows that trigger whenever a website visitor explores a landing page, fills out a contact form, checks out an online listing, requests additional information on a listing, or requests a callback via your website.

With instant, automated replies, you can connect with leads immediately, increasing the chances that they will continue to work with your brand. In a time-sensitive field such as real estate, this ability is invaluable in landing clients and making sales.

Lead activity monitoring and triggers

Not every lead is created equal. Time spent pursuing less qualified leads takes your team away from pursuing leads who will actually commit to a real estate deal.

Let automation do the work of tracking each lead’s behavior and determining which ones are most important to follow up with every day.

Automated activity tracking can monitor visitors’ activity on your website. When they take certain actions, your CRM can then alert you so you can respond appropriately.

For example, someone clicking through multiple listings in multiple areas may simply be exploring possibilities (or daydreaming about the future). On the other hand, someone who carefully investigates a certain listing may appreciate follow up from your agents.

With automation, you can decide which activities should trigger alerts from your CRM, determine who receives these alerts, and even send certain emails and text messages right away.

Create multiple websites

If you handle a large geographic area, manage multiple properties, or cover multiple cities and towns, you may require more than one website.

Multiple websites that each focus on a specific area make it easier to target the needs of leads in each area. Area-specific content and domain names, for example, can deliver tailored information to each website visitor.

Automation can help you use these websites to successfully target the audiences you want to attract for each.

For example, dynamic number insertion can grant a different phone number to each website so you can see which websites are bringing in the most leads and yielding the most conversions.

Similarly, your CRM can automatically trigger custom workflowsΒ to each geographic area based upon which website the lead to action on, assign leads to agents based upon their location, and deliver content targeted to the lead’s preferred neighborhood.

πŸ€– Phone

Phone channelJust about the only thing your real estate automation CRM can’t do for you is have a phone conversation with a lead. You can, however, use automation to accomplish other important, phone-related tasks for your real estate business.

Log phone calls and set reminders

If you have ever forgotten about a showing or accidentally skipped a home inspection, you know how embarrassing it can be to see leads fall through the cracks.

Reduce these problems with mobile marketing automation.

Sales and marketing handling of phone calls can take very unpleasant detours. From missing appointments or important notes, to lead theft or lost leads. With phone call CRM automation you can:

  • Retain control of all your leads
  • Monitor call activity of your sales team
  • Record and retrieve phone calls
  • Log phone calls automatically by contact, company or deal
  • Get alerted of upcoming showings, inspections or meetings
  • Schedule phone calls with automatic calendar sync
  • Qualify your leads automatically
Staying in touch with previous clients

Retaining previous customers costs five times less than it does to acquire a new customer. Staying in touch with your previous clients can provide you with a source of new leads and deals.

Automation can make it simple to stay connected to previous clients, without taking you away from your current leads. Simple set up automated workflows to reach out via email or the more personal SMS at regular intervals (e.g. Every year on the anniversary of closing on their home).

By staying in touch, you may earn referrals from these customers, or be their first choice when they decide to pursue new real estate at a later date.

πŸ€– Email and SMS

Email channelEmail marketing is one of the most effective forms of digital marketing, generating about $38 in revenue for every $1 spent (PDF).

You can make emails a central aspect of your real estate automation through several strategies. Each one tailors your communications with leads and clients without adding to your team’s workload so you can enjoy the advantages of email without spending extra time.

The same concepts also apply to SMS messages.

Segment your email list

In order to tailor your email and SMS communications to the needs of each client, you can segment your email lists based on specific criteria, such as the following:

  • Client location
  • Preferred listing area
  • Preferred home features
  • Price ranges
  • Real estate needs
  • Client persona

Once you segment your email list, you can create separate emails for each segment. Automation can help you with this process of segmenting and tailoring communications. You create the email templates and messages for each segment. The system will then automatically send those emails to every contact that fits your preferred criteria.

Simple, streamlined, and efficient, automation makes segmented emails and text messages, as well as their benefits, easy to obtain.

Automate email and text messages

Once you segment your email lists, you can personalize the communications you send to each list. Not only does GoCRM send out the messages you create within the template for each segment, but it customizes the communication according to the contact’s behavior.

In order to further personalize the interaction, GoCRM sends the email from the personal account of the agent who is assigned the lead. When the lead replies, their message reaches the agent, and allows a seamless transition to personal communication. All of this can be achieved while retaining full control of your leads. This means there is no risk of lead theft or lead leaking.

Nurture leads with workflows

Automated emails don’t just work to send cold emails to potential leads. You can also use marketing automation for real estate to send emails as part of the lead nurturing process.

Lead nurturing through emails consists of sending people who have contacted your business a series of messages that deliver relevant and engaging information regarding their real estate needs.

Automated workflows and drip campaigns work best for this type of lead nurturing. Simply create the series of emails you wish to send, and the schedule on which you wish to send them, and the system will do the rest.

The workflow will nurture your leads over time while you focus on other important matters. When leads respond, you and your agents will receive notifications and be able to take over communication, close the deal, and enjoy the profits of automation.

Create activity-based email workflows

As leads continue down the sales funnel, there are specific moments when you will need to connect with them.

Automation can help. Set up your CRM to automatically send out replies and emails to leads when they take certain actions, including the following:

  • Request a viewing
  • Sign a contract
  • Download a resource
  • Fill out an online form

Your prompt communication will encourage these leads to continue their journey through theΒ funnel without requiring you to track the activity of every single website visitor and lead.

Set up autoresponders when not immediately available

You will not always be available to respond immediately to leads. Communications that arrive after hours, when you are traveling, or on vacation will not receive an immediate response, unless you use automation.

You may also want a way to respond to event RSVPs or other communications without needing to manually create a message every time.

Marketing automation for real estate sends pre-written emails or SMS messages that tell clients and leads that you are temporarily unavailable and that you will get back to them at a specific date.

You can customize this automation to your needs. For example, schedule autoresponders for specific actions (e.g. Event RSVPs), specific dates (e.g. While you are at a conference) and specific times (e.g. While you are in meetings or after business hours).

This feature is especially useful for real estate agents who are often traveling or busy meeting with clients.

πŸ€– Paid Advertising

Paid advertising channelYour paid ads are a valuable piece of your real estate marketing efforts. In order to evaluate and improve their effectiveness, you should use automation. Here is a look at how automated real estate automation can help your business create more impactful paid ads.

Paid ads with call tracking

Call tracking isn’t just a way to analyze the effectiveness of your traditional marketing efforts. You can also use it in your paid ads to gain insight into their performance.

For example, you can insert a unique number into each of your paid ads (Google, Facebook, etc.). When customers call from that number, you can be sure that they called your business because of that ad.

Similarly, you can create unique numbers for the contact forms on your landing pages. Link a separate landing page to each campaign, and you can see where every lead, and conversion, originated from.

Dynamic number insertion creates these unique phone numbers automatically. Your CRM then analyzes the origin of every lead and conversion based on its call tracking capabilities. The result? A clear picture of the effectiveness of your paid ads.

Adding new real estate leads to your CRM database

Automation is also important for managing the leads that come to your business through paid ads. If you find yourself struggling to manually enter hundreds of thousands of leads into your CRM, then you need the assistance of real estate marketing automation.

For busy real estate agents who spend their time traveling to showings and meetings, calling clients, and closing deals, the time and effort saved by automated data imports is invaluable.

Your CRM can add leads to the centralized database by integrating with hundreds of apps and programs. It then collects data on leads from each of these integrations and places that information in a single location.

The CRM can also automatically evaluate where a lead is in the sales funnel, qualify the lead, and take action based on the information available on the lead. For example, your CRM can implement automated workflows for cold leads, schedule follow ups for warm leads, or follow up with previous clients.

The result is that GoCRM presents an entire lead’s journey at a single glance, without needing you or your team to manually enter data. Time saving and accurate, it ensures that no lead falls through the cracks while simultaneously reducing your workload.

Adding retargeting tags to your website

Retargeting refers to the process of using paid ads to reach out to people who visited your website but who did not convert. For example, you might use retargeting to appeal to a website visitor who explored a certain listing without scheduling a showing.

When you retarget, you place a pixel, a piece of code, on your website. This pixel gives you the ability to create paid ads that target that website visitor with information designed to get them to come back to your website and convert.

Automation is integral to retargeting campaigns. Not only can you send specific ads automatically to individuals using the pixel, but you can also use your CRM to send follow up emails and SMS messages to people who do not immediately convert upon first encountering your business.

Even if your retargeting does not immediately lead to conversions, it still helps to build brand awareness. That individual may not purchase the listing they were looking at, but they may choose your real estate agency again when they are ready to buy.

πŸ€–Β Social Media

Social media channelHopefully you are aware of the power social media has to get your real estate business and listings in front of your target audiences where they are spending much of their time.

Make automation, including call tracking, part of your social media efforts in order to maximize your social media success without extra time or effort on your end.

Create custom social media bios for each platform

Your social media bio gives you the opportunity to talk about your real estate business in a way that appeals to the unique users of that platform.

Tailor your bio to each platform’s personality, space, and users. Just make sure to represent your brand consistently across every platform.

You can use automation in these bios by implementing dynamic number insertion. Place a different phone number in each bio. Then, use those numbers to evaluate how many leads come from each social media platform.

Share real estate website content on social media

You must update social media regularly in order to maintain an active and engaged following. Automation can help you to keep your social media platforms stocked with fascinating and useful content (Such as recent listings) without requiring a lot of time.

The key to automated social media posts is to maintain the quality and uniqueness of your content and imagery so you can continue to engage your target audiences.

To that end, you can use content you have on your website to automatically populate your social media posts.

For example, set up a carousel on Facebook that automatically populates with your most recent listings or build out a social media calendar full of your blog posts.

There are a number of real estate marketing automation tools that can help. You can also use GoCRM’s call tracking features to create landing pages and posts that use dynamic number insertion for more accurate tracking and follow-up.

πŸ€– Directories & Listings

Directories & listings channelDirectories and listings present an opportunity to get in front of local leads with your real estate brand. Automation can make setting up and maintaining these listings easier.

Set up a Google My Business page

Setting up your Google My Business page will allow you to show up more favorably in the search results, as well as provide accurate information for consumers looking for real estate support.

Automation can enhance your GMB efforts by using call tracking to evaluate how many leads come through your GMB page.

For example, by having a unique tracking phone number associated with specific property listing,Β you can monitor and track the performance that specific GMB listing is having in your overall marketing efforts.

All of this will be automatically logged into your CRM system, without you or your team needing to run the numbers.

Submit your site to major aggregators

Showing up in local searches is in large part due to major data aggregators, such as Localeze, Acxiom, and Infogroup.

Submitting your site information to these data aggregators does not have to be a time-consuming process. By using a channel agnostic marketing approach, you could set up a unique number for each channel in order to track the overall performance of aggregators in bulk. This can give us an idea of the overall size of aggregator channels. You could then send those callers to specific marketing funnels and nurture them with custom campaigns.

πŸ€– GPS

GPS subchannelReal estate automation doesn’t just help you to reach new leads and land new real estate deals. It also helps you to manage your real estate team to maximize their productivity through the use of GPS.

Agent Availability

A real estate CRM that includes GPS tracking for sales reps allows you to see your team’s real-time location. For example, GoCRM allows your team members to check in via the app.

Use this information to assign team members to handle incoming leads and last-minute meetings. Cover open houses and showings effectively. Evaluate team members’ work throughout the day to identify and remedy inefficiencies.

Easy meeting scheduling and task assignments allow your team to do more with the time that they have.

πŸ€– CRM

CRM channelAn exceptional customer relationship management platform like GoCRM is essential in taking advantage of the sales & marketing automation opportunities available to your real estate business.

What are these real estate CRM automation opportunities? They include the following:

  • Call tracking
  • Call recording
  • Lead follow up
  • Deal management
  • Lead engagement workflows
  • Real estate lead assignment
  • Email/SMS marketing campaigns
  • Personalized marketing communications
  • Data entry
  • Analytics tracking

Each of these opportunities makes it easier to efficiently and effectively generate, nurture, and convert leads for your real estate business.

And, each of these opportunities is enhanced with CRM technology. For example, GoCRM can implement dynamic number insertion, implement customized workflows, assign tasks based on criteria you establish, integrate email marketing campaigns, personalize marketing communications, and automate data entry based on the integrations and data available through the CRM platform.

Through GoCRM, you no longer need separate marketing and sales automation. Instead, marketing automation and the sales funnel intersect in order to create a powerful team that helps you to work smarter, not harder. Here are some additional examples:

Lead assignment

Save time on manually assigning leads to your team members by having your CRM do it for you. Establish the criteria (e.g. Zip code, value, or even round-robin). Then, sit back and allow the CRM to send every lead to the right agent.

Tasks and transaction management

Allow your CRM to help you manage the onslaught of daily tasks. GoCRM can create automated task lists that keep your to-do list organized and sends out reminders so you never miss a task or a meeting.

Analytics engagement and performance

Stay on top of how your marketing efforts and team members are performing. GoCRM compiles reports through dashboards that visually represent the most recent data on every marketing and sales effort.

πŸ’‘ Takeaways

Marketing automation for real estate can be a valuable tool for maximizing your success while reducing your overall workload. Find the automation you need for marketing AND sales through GoCRM. With a single platform capable of doing everything from automating workflows to managing team members, you can save time and effort while getting more done. Contact GoCRM today for a free demo to see how real estate marketing automation might just work for you.

Top 7 Geolocation CRM Apps for Salespeople

Top geolocation CRM apps for sales

It is time you realize what geolocation apps can do for your sales. Most consumer-facing apps are rapidly adopting location features (search content by location, avail location-based offers, track check-ins and check-outs, log commutes, provide trip assistance, and so on), given the varied benefits of geolocation and resulting revenue hikes.

On a similar note, small businesses too can make use of geolocation in order to enhance their sales and marketing operations. While it is difficult to estimate the value of geolocation in the coming years, it is well predicted to be a major technology push to make CRMs more efficient and customer engagement a lot better.

Let’s take a look at its main benefits as well as the top CRM apps for sales teams.

Benefits of Geolocation for Sales

So, if you have never given so much thought towards geolocation with respect to CRM, start doing now. Here are some ways geolocation helps your sales team.

CRM geolocation benefits

Enhanced Customer Engagement

It has long been observed that in-person consumer engagement remains to be the most effective sales method. Geolocation technology helps your sales team to reach out to your potential customers through optimized sales routes. By being able to access real-time geolocation data, managers can assign leads more accurately and appropriately.

Automated Logging & Tracking

Geolocation features can be easily accessed via mobile apps, making it a perfect on-the-go instant service that would be of great help in real-time. Sales reps can log their commute and business trips in an automated manner. They can alsoΒ create optimized maps that help them navigate both existing and prospective customer locations via the best possible routes.

Improved Shift & Scheduled Management

Adding geolocation data to existing shift & scheduling databases opens the door to new possibilities to identify more leads and sales opportunities. Your sales teams can effectively use enhanced analytics to foster better customer relationships and devise better geographically-based & time-sensitive marketing strategies.

Best Geolocation CRM Apps

GoCRM

GoCRM logoIf you are looking for a full-fledged CRM with native support for Geolocation, go no further than GoCRM. GoCRM has all features you would expect from an efficient CRM solution along with the added benefit of geolocation, so you don’t have to expend more money to subscribe to additional add-ons and still get the same amazing functionality.

As the geolocation features like GPS check-in are native, integration of your CRM databases and analytics is done automatically and gets you accurate results. You get efficient mapping, routing analysis, real-time updates, and more, all at the cost of a single subscription fee, unlike most other CRM solutions where you have to get the geolocation feature as an afterthought add-on.

GoCRM can effortlessly integrate and sync location data with your calendar, schedule appointments, and manage tasks. This can be extremely helpful in the efficient management of in-person sales tasks. You can easily track your sales team leads, delegate work to team members and monitor their schedules, assign tasks based on location & route optimization, and so on.

GoCRM is also the most affordable CRM solution that offers geolocation services as part of the main service roster. Compared to similar CRM solutions, the geolocation features from GoCRM are advanced and well-integrated into the overall CRM operations, making it easy for sales teams to base their decisions on location intelligence.

Teamgate CRM

Teamgate logoTeamgate CRM is a web-based comprehensive CRM solution that helps manage the sales pipeline with ease and efficiency.

This CRM has a built-in geolocation feature that lets you track leads and deal with customers in real-time using the OpenStreetMap software. You get to visualize your CRM data via heat-maps. You can use filtering options to run focused marketing strategies.

Opti-Time

Opti-timeOpti-Time is a geolocation-based add-on feature for the SalesForce app that lets your sales team perform operations like locating customers, scheduling calls, and so on. Opti-Time combines location data and SalesForce data to determine the most efficient ways to reach a customer and schedule sales calls.

It sports features like an interactive map with client locations, route optimization, search feature, and more. It is available in 4 versions, each version targeting a particular use case such as client portfolio mapping, route optimization, geo planning, and geo optimization. You will have to subscribe to each of the versions to get all functionalities or choose the one you need the most.

This add-on can be installed from the AppExchange and used with a SalesForce CRM.

Pipeliner

PipelinerPipeliner is a CRM geolocation feature that powers up sales teams with a mobile app and desktop app. It provides instant access to client’s location on the map and lets you view multiple contacts within the map. It also helps you configure custom fields to Google Maps as required.

The features provided are simple to use but limited in scope. You get a free trial for 14 days and a good level of customer support to get started with the CRM. Other CRM features include revenue forecasting, sales process setup, metrics and goals management, and so on.

Zendesk

ZendeskZendesk is a CRM software that has a geolocation feature as part of its mobile application.

This feature allows you to see leads, contacts, and deals on a map and get the optimized routes to those locations.

Geopointe

GeopointeGeopointe is a geolocator app that works in tandem with SalesForce CRM to help you integrate CRM data with location-based services. It uses the power of Google Maps and Mapquest for running mapping, route planning, and analytics on your existing databases.

By integrating SalesForce with Geopointe, you can easily search for routes to a customer location on the go. You can also use common databases like the US census data to filter out potential customers by their demographics.

Geopointe offers its base services for a subscription fee of $25 per month or $240 per year for a single user. The analytics feature would cost you some extra amount.

This solution is not available as a standalone native app and needs to be used as an add-on to an existing SalesForce CRM. So, the actual cost you incur would be the total of your SalesForce subscriptions as well as the GeoPointe subscription fee.

Skynamo

SkynamoSkynamo is a cloud-based CRM solution that provides GPS tracking features to track sales rep activity.

While it does not strictly provide an intelligent geolocation feature, the available GPS tracking can be used as an alternative to track leads and contacts in real-time, gain valuable insights, and make decisions based on geographical data.

πŸ’‘ Takeaways

So, these were the best geolocation CRM apps that will help you keep a tab on the location of your leads and salespeople. As you can see, most of these apps work as an add-on to Salesforce, GoCRM is a standalone CRM that offers all the essential features and more, thus making your task easy. For more information on GoCRM and how it can help you fetch crucial geolocation data, sign up for a 30-day risk-free trial.

10 Best Small Business CRM for Texting

Small business CRM with SMS

Text message marketing is no more a choice for businesses but a mandatory requirement. Research suggests that 98% of all text messages are opened compared to only 22% of emails.

What’s more? Not everyone has access to a smartphone and the internet, but more than 5 billion people in the world can send and receive text messages. This makes sense as to why you must invest in text marketing. So, are you looking for the best SMS CRM system? We have got your back. In this article, we will explore the best CRM for texting to assist your marketing efforts.

Top 10 CRMs for Texting

Agile CRM

Although Agile CRM doesn’t support text communication, it allows you to tap on unlimited communication options through Twilio integration. Integrating Twilio with Agile CRM will enable you to handle calling and texting from within the CRM.

The CRM also allows you to keep tabs on the messages sent. You can create customized reports and fetch insights into the call data to make educated decisions. However, viewing the complete list of contacts is difficult with the CRM, especially if you have more than 10,000 contacts in it.

Vtiger

Vtiger is another CRM on this list of the best small business CRM for texting. Vtiger helps you send text messages on the go. You can choose to send SMS to multiple records and from the detail view.

In addition to texting, the CRM also helps you with contact management, email marketing, reporting, forecasting, and more. One of the downsides of the CRM is that it lacks various standard and advanced features.

Bitrix 24

Bitrix 24 is a project management tool that can grow with your business. It can be easily integrated with major messaging platforms like Instagram, Telegram, Slack, Skype, Viber, and more. It features live chat integration with conversation routing, contact information capture, and canned replies features.

However, this SMS CRM lacks customization. User-interface looks a bit outdated and hard to use.

Freshworks

Freshsales, formally known as Freshworks, is a comprehensive CRM that can be integrated with an SMS provider of your choice to text target customers. You can run tailored texting campaigns to send personalized messages. What’s more, the CRM also supports 2-way sync, enabling you to send, receive, and manage messages on the go.

One of the drawbacks of Freshworks is that it doesn’t support bulk texting, and it requires an add-on for geolocation.

GoCRM

GoCRM is a go-to CRM for sending and receiving sales & marketing via SMS. GoCRM’s mobile app allows you to send and receive text messages on the go.

One thing that sets apart GoCRM from other CRMs is the fact that it is not just a CRM but comes with automation marketing capabilities as well. Thus, it would not only let you text your customers; it also helps you run automated campaigns. You can send standardized templates and track all the text communications so that nothing goes missing. This is ideal for small businesses with limited budget but a variety of requirements.

Close

Next on the list is Close CRM. The CRM features a built-in-one-click SMS functionality that allows you to send SMS on the go. You don’t even have to switch between texting apps and multiple windows. All you need to do is click Send from the existing Close number, and you are done.

The drawback is that most of the more advanced SMS marketing features we are comparing are only available in the top tier pricing plans. Making this an expensive solution for small business.

Bigin (by Zoho CRM)

Bigin is a flow-centric CRM from Zoho that makes it easier for you to manage customer relationships more than ever. With integrated telephony, it allows you to make and answer calls, get phone numbers from the team, send text messages, and do more.

Although Zoho backs up the CRM, Bigin lacks advanced features that you would otherwise expect from a SMS CRM system. For now, the features being offered seem too basic for established businesses.

Salesmate

Salesmate lets you streamline communication with your customers by sending text messages directly from the web app. The CRM organizes your conversations nicely to provide you with crucial insights. It also supports bulk SMS and lets you send personalized messages with text scheduling capabilities.

In the CRM front, Salesmate lacks voicemail as well as check-in features in their mobile app. Also, texting from local numbers requires an add-on.

SimpleTexting

SimpleTexting is an all-in-one text messaging service that offers you business text messaging, toll-free text messaging, and automated text messaging. The service allows you to enable 1-on-1 texting on a new dedicated number or an existing line. You can have two-way conversations, get a unique number, and send texts to large groups at once.

SimpleTexting is not a CRM or marketing automation tool per se, but if you’re only looking for bulk texting capabilities, you should check them out.

TextSanity

TextSanity features an easy-to-use web app that can be used to send mass text messages effortlessly. The app provides you with a Broadcasting feature that allows you to send bulk text messages to a group of people or contacts under a specific tag.

It is essential to mention here that sending messages via TextSanity is legal and compliant with federal TCPA laws. Thus, it is required that you must have the consent of the users before sending a mass text message to them for business purposes.

Similar to Simple Texting, Text Sanity does not provide CRM capabilities. If all you need is sms marketing, maybe give them a chance.

Best CRM for Texting Features Comparison

CRM
/
Feature
Agile CRM
(Regular Plan
@49.99/mo
VTiger
(Sales Enterprise Plan
@42/mo)
Bitrix 24
(Standard Plan @99/mo)
Fresh Works
(Pro Plan @59/mo)
GoCRM
(Standard Plan
@39/mo)
Close CRM
(Professional Plan
@95/mo)
Zoho CRM
(Professional Plan
@27/mo)
Sales Mate
(Growth Plan
@30/mo)
Simple Texting
(Standard Plan
@45/mo)
Text Sanity
(Standard Plan
@45/mo)
Send & Receive Texts Online βœ… βœ… add-on βœ… βœ… βœ… add-on βœ… βœ… βœ…
Text From Local Numbers add-on ❌ add-on βœ… add-on βœ… ❌ add-on βœ… βœ…
Phone System βœ… βœ… βœ… βœ… βœ… βœ… add-on βœ… βœ… ❌
Click-to-call βœ… βœ… βœ… βœ… βœ… βœ… add-on βœ… ❌ ❌
Call logging βœ… βœ… βœ… βœ… βœ… βœ… add-on βœ… ❌ ❌
Call recording ❌ βœ… βœ… βœ… βœ… ❌ add-on βœ… ❌ ❌
Voicemail ❌ βœ… βœ… βœ… βœ… ❌ add-on ❌ ❌ ❌
Mobile app βœ… βœ… βœ… βœ… βœ… ❌ βœ… βœ… ❌ βœ…
Check-in and check-out feature ❌ ❌ βœ… βœ… βœ… ❌ ❌ ❌ ❌ ❌
Geolocation ❌ ❌ ❌ add-on βœ… ❌ ❌ βœ… ❌ ❌
Automates SMS add-on βœ… βœ… βœ… βœ… ❌ ❌ βœ… βœ… βœ…
Workflows add-on βœ… βœ… βœ… βœ… ❌ βœ… βœ… add-on ❌
SMS personalization add-on ❌ add-on βœ… βœ… ❌ βœ… βœ… βœ… βœ…
SMS Campaigns add-on ❌ add-on βœ… βœ… ❌ βœ… βœ… βœ… βœ…
SMS Reply Actions add-on ❌ add-on βœ… βœ… ❌ ❌ βœ… βœ… ❌

πŸ’‘Takeaways

While text marketing capabilities are wide and varied, only a few applications provide comprehensive solutions at an affordable price. At GoCRM, we make sure our best-in-class product meets the requirements of small business while providing a full-funnel marketing approach, essential to guarantee business success. Contact us and request your free GoCRM trial.

5 Ways to Get More Leads Using Automation

5 Ways to Get More Leads Using Automation

To grow your sales, you need to increase your leads and streamline your lead nurturing process. However, limited time and resources make it difficult for busy sales teams to take the steps necessary to generate more leads.

That is where automation through a customer relationship management platform like GoCRM can help. Here is a look at how you can work smarter, not harder, with automated lead generation through GoCRM.

Email Marketing/Drip Campaigns

Among the convenient marketing automations you can use with your CRM are automated emails. With a high open-rate compared to other forms of marketing, and a high ROI ($42 earned for every $1 spent [PDF]), email marketing is a smart way to communicate with potential customers and generate new leads.

Through your CRM, you can generate email-based drip campaigns or one-time emails based on your audience’s preferences and actions. Have the CRM send out pre-written emails when consumers sign up for content from your website, submit a form, stop communicating, subscribe to your email list, complete a purchase, abandon a cart, and more.

The best part about automated emails through GoCRM is that they come from the personal email address of one of your team members and personalized to the recipient’s name in the database.

Recipients feel recognized when they read your personalized email. As soon as a recipient responds to the email, the system pauses the automation and allows your team member to take over the conversation.

With personalized emails automatically generated by your CRM, you can begin earning leads through emails without taking time away from your busy sales team.

Lead Generation Workflows

Automation isn’t restricted to emails. You can use automation to complete any lead generation processes that your sales team does not have the time to carry out manually.

With GoCRM, for example, you can create customized workflows that follow the best practices and preferences of your business when generating and interacting with leads.

Consider the possibilities of automating the following tasks:

  • Auto replies
  • Cold lead re-engagement
  • Retargeting campaigns
  • Customer re-engagement
  • Form submission follow-ups
  • Lead responses for a business
  • Anniversary reminders

Create a workflow in GoCRM that includes emails, text messages, and phone calls over a set period. Then, create the email and text message templates that go with the workflow.

The system will implement the workflow for your chosen target audience, and you can enjoy seeing the leads come in without adding additional work to your lead generation efforts.

SMS Marketing Automation Strategy

The open rate of text messages is as much as 98 percent, making SMS marketing automation an effective way to earn leads while minimizing your sales teams’ effort.

SMS marketing automation usually works best when integrated into a workflow.Β For example, a new customer messaging workflow can go something like this: Once a deal is won, your sales team calls the customer, sends a welcome email or SMS, waits a few days before sending a service check-up SMS, and then waits for another few days to send a review request via email or SMS.

Through GoCRM, you can send these text messages from one of your team members’ phone number. As a result, leads can respond directly to the sales agent and receive a personal response from them.

Personalized and relevant automated text messages encourage responses from potential customers that allow your sales team to obtain and nurture leads.

Automated Lead Qualification

Automated lead qualification

Not every lead is equal. Time spent chasing a lead who isn’t ready to commit to a purchase is time wasted.

Automated lead qualification can save your sales team’s time while ensuring that every hot lead is immediately funneled to the appropriate team member.

GoCRM can use a lead’s actions to qualify them and then respond to them appropriately. For example, you can implement a workflow that engages people who submit a form on your website.

If, at the end of that workflow, the lead has not yet responded, the system can automatically qualify them as a cold lead.

You can then use a cold lead automated workflow to try to re-engage them periodically (e.g. Every 6 months or a year), but your sales team does not need to spend time personally following up with the cold lead.

In order to ensure that leads meet your criteria for qualification, you can customize how the system classifies leads. Through customized, automated lead qualification, you can ensure that your sales team only deals with the most promising leads.

Marketing Automation and Call Tracking

Among the most effective ways to automate marketing and earn leads is what is called lead-to-call automation. This term refers to the process of using automation to create phone calls to potential leads.

Through GoCRM, for example, you can add phone calls into your automated workflows. The system will schedule the phone call in the appropriate sales representative calendar and automatically send a notification to the sales rep about the upcoming task.

Our cloud-based VOIP system allows your sales team to use an app that automatically logs phone calls. Recorded phone calls are added to the central database, where they serve as an essential piece of information about your leads.

One of the best parts of this system is your sales reps’ ability to make phone calls from any personal device at any time, from anywhere. That kind of flexibility makes it easier to create and nurture leads while your sales team is on the go.

πŸ’‘ Takeaways

A full-funnel CRM like GoCRM allows you to save time and sell more by automating many aspects of the lead generation process. By creating email marketing campaigns, lead generation workflows, SMS marketing strategies, automated lead qualification, and call tracking, you can save time and ease the burden on your sales team while dramatically improving your lead generation efficiency.

Call today for a free demo to see how GoCRM can help improve your lead generation processes and turn your team into a powerful sales force.