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	<title>CRM 101 &#8211; GoCRM</title>
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		<title>What is Field Force Automation and How To Get Started?</title>
		<link>https://gocrm.io/blog/what-is-field-force-automation-and-how-to-get-started/</link>
		
		<dc:creator><![CDATA[GoCRM Team]]></dc:creator>
		<pubDate>Mon, 08 Mar 2021 15:00:04 +0000</pubDate>
				<category><![CDATA[CRM 101]]></category>
		<guid isPermaLink="false">https://gocrm.io/?p=2238</guid>

					<description><![CDATA[Field force management presents a huge potential to drive up your sales and foster better customer rapport, which every growing business can use. Learn how to enhance your business operations with field force automation.]]></description>
		
		
		
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		<title>How to Use CRM More Effectively?</title>
		<link>https://gocrm.io/blog/how-to-use-crm-more-effectively/</link>
		
		<dc:creator><![CDATA[GoCRM Team]]></dc:creator>
		<pubDate>Mon, 15 Feb 2021 15:00:31 +0000</pubDate>
				<category><![CDATA[CRM 101]]></category>
		<category><![CDATA[crm basics]]></category>
		<category><![CDATA[crm efficiency]]></category>
		<guid isPermaLink="false">https://gocrm.io/?p=2175</guid>

					<description><![CDATA[Make use of the insights gained to enhance your customer experience and incorporate CRM into your marketing activities. Here are some steps to get started with using your CRM.]]></description>
		
		
		
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		<title>How Automation Improves Customer Service Response Time</title>
		<link>https://gocrm.io/blog/how-automation-improves-customer-service-response-time/</link>
		
		<dc:creator><![CDATA[GoCRM Team]]></dc:creator>
		<pubDate>Mon, 18 Jan 2021 15:00:17 +0000</pubDate>
				<category><![CDATA[Automation]]></category>
		<category><![CDATA[CRM 101]]></category>
		<guid isPermaLink="false">https://gocrm.io/?p=2143</guid>

					<description><![CDATA[Failure to promptly provide customer service has serious repercussions for businesses. When you can track FRT, FCRR, customer journeys, points of origin, and more, you gain a complete picture of your customer's desires, interests, pain points, and interactions.]]></description>
		
		
		
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		<title>CRM Process and the Impact on Business Performance</title>
		<link>https://gocrm.io/blog/crm-business-performance/</link>
		
		<dc:creator><![CDATA[GoCRM Team]]></dc:creator>
		<pubDate>Mon, 31 Aug 2020 09:00:48 +0000</pubDate>
				<category><![CDATA[CRM 101]]></category>
		<category><![CDATA[business performance]]></category>
		<category><![CDATA[crm process]]></category>
		<guid isPermaLink="false">https://gocrm.io/?p=1308</guid>

					<description><![CDATA[Because the primary goal of CRM is to improve sales efficiency by prioritizing leads and opportunities likely to convert. It makes sense that CRM and business performance ought to be inherently linked.]]></description>
		
		
		
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		<title>Digital Transformation During Covid-19 Times</title>
		<link>https://gocrm.io/blog/digital-transformation-during-covid-19-times/</link>
		
		<dc:creator><![CDATA[GoCRM Team]]></dc:creator>
		<pubDate>Mon, 17 Aug 2020 09:00:28 +0000</pubDate>
				<category><![CDATA[CRM 101]]></category>
		<category><![CDATA[covid-19]]></category>
		<category><![CDATA[digital transformation]]></category>
		<guid isPermaLink="false">https://gocrm.io/?p=1158</guid>

					<description><![CDATA[The key to digital transformation success is your CRM. This tool allows you to identify the right approach, facilitate a multi-channel strategy, and enable personalization. DT is particularly important in the time of COVID-19, when people are increasingly spending time online rather than making in-person appearances at businesses.]]></description>
		
		
		
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		<title>Why CRM Projects Fail?</title>
		<link>https://gocrm.io/blog/why-crm-projects-fail/</link>
		
		<dc:creator><![CDATA[GoCRM Team]]></dc:creator>
		<pubDate>Mon, 10 Aug 2020 08:00:14 +0000</pubDate>
				<category><![CDATA[CRM 101]]></category>
		<guid isPermaLink="false">https://gocrm.io/?p=1047</guid>

					<description><![CDATA[You do not have to become a CRM failure statistic. When applied correctly, a CRM can be an invaluable tool for improving the efficiency and success of your customer relationships. Understand the potential cause of CRM implementation failure, and know how to avoid them. Then, find a customizable, flexible, and state-of-the-art CRM, like GoCRM, to match to your organizational workflows, capabilities, processes and goals in order to enjoy all that a CRM has to offer your business.]]></description>
		
		
		
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		<title>5 Reasons Why You Should Not Get a &#8216;Free&#8217; CRM Software</title>
		<link>https://gocrm.io/blog/free-vs-paid-crm-software/</link>
		
		<dc:creator><![CDATA[GoCRM Team]]></dc:creator>
		<pubDate>Mon, 03 Aug 2020 09:00:37 +0000</pubDate>
				<category><![CDATA[CRM 101]]></category>
		<guid isPermaLink="false">https://gocrm.io/?p=1027</guid>

					<description><![CDATA["Free" CRMs may look good upfront. However, in the end the vast majority of businesses will benefit from choosing a paid option instead. Paid alternatives allow for more users, deliver a full suite of customizable features, and offer total integration for one transparent cost.]]></description>
		
		
		
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		<title>What Is CRM Software Designed To Do?</title>
		<link>https://gocrm.io/blog/what-is-crm-software/</link>
		
		<dc:creator><![CDATA[GoCRM Team]]></dc:creator>
		<pubDate>Fri, 26 Jun 2020 17:52:42 +0000</pubDate>
				<category><![CDATA[CRM 101]]></category>
		<category><![CDATA[Featured]]></category>
		<guid isPermaLink="false">https://gocrm.io/?p=811</guid>

					<description><![CDATA[A CRM software is a powerful addition to any company’s sales and marketing teams because it enables the efficient, transparent collection and utilization of customer data. As a result, it drives greater customer engagement, interaction, and support.]]></description>
		
		
		
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		<title>Business Texting 101: How and When to Use it</title>
		<link>https://gocrm.io/blog/business-texting-101/</link>
		
		<dc:creator><![CDATA[GoCRM Team]]></dc:creator>
		<pubDate>Thu, 09 Apr 2020 09:00:32 +0000</pubDate>
				<category><![CDATA[CRM 101]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[business texting]]></category>
		<category><![CDATA[Business Texting Tips]]></category>
		<category><![CDATA[How to Text Your Sales Prospects]]></category>
		<category><![CDATA[When to Text Your Sales Prospects]]></category>
		<guid isPermaLink="false">https://gocrm.io/?p=571</guid>

					<description><![CDATA[As more business is conducted via text messaging. It is clear only few know how and when to implement this channel. Learn some best practices here.]]></description>
		
		
		
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